Privacy Policy

Effective Date: August 13, 2026

Dillingham Consulting, LLC (“Dillingham Consulting,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, registering for training programs, communicating with us, or using our related services.

This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide when you register for a training program, complete an inquiry or registration form, communicate with us, make a payment, or otherwise interact with Dillingham Consulting.

This information may include:

• First and last name

• Email address

• Telephone number

• Company or organization

• Job title or professional role

• Training interests

• Preferred training format

• Training goals

• Referral source

• Registration and attendance information

• Payment or transaction-related information

• Communications you send to us

• SMS and email communication preferences

We may also automatically collect certain technical information when you use our website, such as browser type, device information, IP address, pages visited, and general website activity.

2. How We Use Your Information

We may use personal information to:

• Process training registrations and inquiries

• Communicate with you regarding training programs

• Provide registration confirmations

• Send training-session reminders and scheduling information

• Provide payment or registration-status updates

• Respond to questions and requests

• Provide training materials and related services

• Manage participant and customer relationships

• Improve our training programs, website, and services

• Maintain business and transaction records

• Send marketing or promotional communications when you have provided appropriate consent

• Comply with applicable legal and regulatory requirements

3. Email Communications

If you provide your email address, we may use it to communicate with you about your registration, training sessions, payments, resources, and other service-related matters.

Where permitted and with appropriate consent, we may also send information about future training opportunities, workshops, programs, services, or promotions.

You may unsubscribe from promotional email communications by using the unsubscribe link provided in those messages.

4. SMS/Text Messaging

If you voluntarily provide your mobile telephone number and separately opt in to receive text messages, Dillingham Consulting may send SMS messages consistent with the type of consent you provided.

Non-Marketing Messages

Non-marketing communications may include:

• Training registration confirmations

• Training-session reminders

• Schedule or location updates

• Payment or registration updates

• Training access information

• Other service-related communications concerning a program for which you registered or expressed interest

Marketing Messages

If you separately opt in to marketing communications, we may send text messages concerning:

• Upcoming training programs

• Workshops

• Special offers

• Discounts

• New services

• Events

• Other Dillingham Consulting promotional information

Consent to receive marketing text messages is not a condition of purchasing, registering for, or receiving our services.

Message frequency may vary. Message and data rates may apply.

You may reply STOP to stop receiving text messages. You may reply HELP for assistance.

5. Mobile Information and SMS Consent

We do not sell mobile telephone information.

We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes.

Information relating to your consent to receive text messages, including opt-in records and consent status, will not be provided to third parties for their marketing purposes.

We may provide limited information to vendors or service providers that help us deliver communications or operate our business, but only as necessary for them to perform services on our behalf and subject to appropriate confidentiality and data-protection obligations.

6. How We Share Information

We may share personal information with service providers that help us operate our business, including providers of:

• Customer relationship management services

• Website hosting

• Email and SMS communications

• Training-delivery technology

• Payment processing

• Analytics

• Scheduling

• Administrative and professional services

These providers are permitted to use information only as necessary to provide services to Dillingham Consulting, subject to applicable contractual and legal requirements.

We may also disclose information when required by law, court order, legal process, regulatory requirement, or when reasonably necessary to protect the rights, safety, property, or legal interests of Dillingham Consulting or others.

We do not sell your personal information.

7. Payment Information

If you purchase training or other services, payments may be processed through a third-party payment processor.

Dillingham Consulting may receive transaction-related information such as your name, amount paid, payment status, and transaction date. Full payment-card information may be handled directly by the applicable payment processor rather than stored by Dillingham Consulting.

The payment processor's separate privacy and security practices may apply.

8. Cookies and Website Technologies

Our website and technology providers may use cookies, pixels, analytics tools, or similar technologies to understand website usage, improve functionality, measure performance, and enhance the user experience.

Your browser may allow you to control or disable certain cookies.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide requested services

• Maintain training and business records

• Manage our relationship with you

• Satisfy legal, accounting, tax, contractual, or regulatory requirements

• Resolve disputes and enforce agreements

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

11. Your Choices and Rights

Depending on your location and applicable law, you may have rights concerning your personal information, which may include requesting access, correction, deletion, or information regarding how your data is used.

You may also:

• Unsubscribe from promotional emails using the link provided in the message

• Reply STOP to text messages to opt out of SMS communications

• Contact us to update your communication preferences

Requests may be submitted using the contact information below.

12. Children's Privacy

Dillingham Consulting's training programs and website are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that such information has been collected, we will take reasonable steps to delete it.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, payment services, or other resources.

Dillingham Consulting is not responsible for the privacy practices of third-party websites or services. We encourage you to review their applicable privacy policies before providing information.

14. Changes to This Privacy Policy

We may revise this Privacy Policy periodically.

When changes are made, the updated policy will be posted on our website with a revised Effective Date. Your continued use of our website or services after an updated policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by law.

15. Contact Us

Questions or requests regarding this Privacy Policy may be directed to: